Audio Issue

Oct 17, 2017

Hi all: I am having an issue that when I playback audio, the preview goes through my headphones, but the play button on the timeline, goes through the computer. Makes it pretty hard to scrub through audio. Anyone else experiencing this?

1 Reply
Ali Goulet

Hey WJ! 

It appears that the latest Flash update 27 (although there is now a new version 27 in Beta) changed how the audio settings would work for Flash playback. The timeline preview in all versions of Storyline and Quizmaker is Flash based.

We've detailed out some steps here on how to fix this for Flash, and this is a behavior our team is still looking at fixing in Storyline/Quizmaker so that you won't run into it again!

This discussion is closed. You can start a new discussion or contact Articulate Support.