I am working in Storyline but notice that each slide has different volumes. I have adjusted the audio settings on each slide, selected the optimization in the player settings but for some reason, some slides are louder than others.
Does anyone have ideas on how I can manually adjust the settings without having to re-record?
Sorry to hear that you are still encountering this issue after adjusting the volume of your audio files. I'd like to ask a few questions to help clarify your experience:
Are able to replicate the behavior on a new project file?
Are all of your audio files affected?
Additionally, would you be willing to share a copy of your project file here or in private by opening a support case so we can take a closer look at what's happening? We'll delete it when we're done testing!
Thank you for your reply and any help is greatly appreciated. This is honestly the issue with all of my courses. The stakeholders love the content but the audio is never the same. I have even purchased a top of line microphone thinking maybe that was it but unfortunately, it doesn't help.
I will open another case and share one of my files. This could be something on my end but I'd love to know how to fix it so it doesn't hold up my projects.
Good call on opening a support case! I can see that my colleague Matthew is already working with you on this issue. You're in good hands, and we'll continue this conversation there!
3 Replies
Hi Andrea,
Sorry to hear that you are still encountering this issue after adjusting the volume of your audio files. I'd like to ask a few questions to help clarify your experience:
Additionally, would you be willing to share a copy of your project file here or in private by opening a support case so we can take a closer look at what's happening? We'll delete it when we're done testing!
hi Joe!
Thank you for your reply and any help is greatly appreciated. This is honestly the issue with all of my courses. The stakeholders love the content but the audio is never the same. I have even purchased a top of line microphone thinking maybe that was it but unfortunately, it doesn't help.
I will open another case and share one of my files. This could be something on my end but I'd love to know how to fix it so it doesn't hold up my projects.
Thank you again.
Hi Andrea,
Good call on opening a support case! I can see that my colleague Matthew is already working with you on this issue. You're in good hands, and we'll continue this conversation there!