Audio not playing intermittently on 13.3 iOS

Jan 05, 2020

Dear All,

Audio is not playing on 13.3 iOS. Saw that there was a fix released on Build 3.34.20804.0 and mine is updated to latest Build 3.35.21017.0.

Am playing the audio using the trigger as it has to be required to play again from the same slide or while jumping back again from any other slides.


3 Replies
Vincent Scoma

Hi Himanshu, 

Thank you for reaching out and letting us know!

Which version of Storyline are you currently running? The issue was addressed in Update 34, so if you are on the current version of Storyline (Build 3.35.21017.0), we are more than happy to help! 

With your permission, I'd like to take a look at your project file to investigate what's happening. You can share it publicly here, or you are welcome to send it to me privately here. I'll be sure to share my findings and delete it when I'm done troubleshooting!

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