Which version of Storyline are you currently running? The issue was addressed in Update 34, so if you are on the current version of Storyline (Build 3.35.21017.0), we are more than happy to help!
With your permission, I'd like to take a look at your project file to investigate what's happening. You can share it publicly here, or you are welcome to send it to me privately here. I'll be sure to share my findings and delete it when I'm done troubleshooting!
3 Replies
Hi Nabeel!
I see that you're working with our Support Engineers to investigate! Great call!
I'd encourage you to continue the conversation so that we can figure out all the details. I'll be following along to see how the case progresses!
Do we have a solution to this ? it looks it happened after the ios 13.3 update on ipad.
Hi Himanshu,
Thank you for reaching out and letting us know!
Which version of Storyline are you currently running? The issue was addressed in Update 34, so if you are on the current version of Storyline (Build 3.35.21017.0), we are more than happy to help!
With your permission, I'd like to take a look at your project file to investigate what's happening. You can share it publicly here, or you are welcome to send it to me privately here. I'll be sure to share my findings and delete it when I'm done troubleshooting!
This discussion is closed. You can start a new discussion or contact Articulate Support.