3 Replies
Vincent Scoma

Hi Himanshu, 

Thank you for reaching out and letting us know!

Which version of Storyline are you currently running? The issue was addressed in Update 34, so if you are on the current version of Storyline (Build 3.35.21017.0), we are more than happy to help! 

With your permission, I'd like to take a look at your project file to investigate what's happening. You can share it publicly here, or you are welcome to send it to me privately here. I'll be sure to share my findings and delete it when I'm done troubleshooting!