Audio On IPad in Articulate Mobile Player - Mute Video Volume

Jul 01, 2016

I am playing a Storyline project on an iPad using the Articulate Mobile Player. On some slides I have audio as part of a video, This audio on the video is muted. I have overlaid fresh audio on the slide. When I play it on my desktop I only hear the slide audio as I would expect. When I play it on an iPad I hear both the movie audio and the slide audio. Does anyone knowhow to fix this without having to re-record ALL the videos!!

Is this a defect of the AMP as it's a massive showstopper?

I am using the latest version of Storyline, the AMP and ios9

5 Replies
Lauren Connelly

Hi Tatiana!

I'm happy to investigate! I'll just need a few more details before I can get started.

Which version of Storyline are you using, and how are you publishing the file? 

Also, do you have a file you could share with us so I can run a test on my end? You can either attach it to this discussion or send it privately using this link! Either way, I'll report back with my findings.

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