Audio tracks on different layers play when light box/"Invalid" window is closed
Nov 30, 2018
I have audio tracks on different layers that are triggered to play when users click a button (a random workaround I found in a discussion). It works great, except when a light box or the "invalid" window in a quiz is closed, all audio tracks will play at the same time.
I've attached screenshots of what I see when the course is published on our company LMS, and what it looks like in Storyline 360. This issue occurs on all slides that utilizes audio tracks on different layers, so I've also attached a sample slide if you want to see what happens (click submit/checkmark without selecting an answer, then close the "invalid" prompt when it appears).
I appreciate anyone's advice!
6 Replies
This may be similar to the issue (and workaround) discussed here.
Thanks so much, Michael! That solves the issue! I didn't think I needed such a trigger...but good to know. Thanks again!
You shouldn't need to add these triggers, but it seems to fix that particular issue.
That's what I thought. Hopefully the issue gets fixed soon. I've published the course using your workaround so thank you again!
Thanks, Dafne for letting us know what you are experiencing with your course.
I'm glad that Michael was able to assist you here and linked the corresponding conversation.
I took a look at that case for Chris, and it seems that our team is still doing some testing so I've opened a support case on your behalf as well with your file so that it will help in our investigation.
Hi Leslie,
Thanks for looking into this further! Please let me know if you need any other information to help your team find a solution.
Thanks again,
Dafne
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