Audio wont sync

May 06, 2021

Hi Everyone, This is a totally unrelated question. I would like some help with figuring out this problem. I added audio to my timeline for a course I have created. When I push pause on the timeline, the audio still plays. Also, if I try to revisit the slide, my audio is no longer synced.

1 Reply
Lauren Connelly

Hi Regina!

We are happy to help! Let's start with a few troubleshooting questions.

  • Are you using a custom Play/Pause button, or have you added the Play/Pause button onto the Player?
  • Also, do you see this behavior in Preview and/or Publish? 

If you're interested in sharing your project with us, you can attach it to this discussion or upload it privately in a support case.