Background images not always loading on iPad Air

Nov 17, 2014

I have all my backgrounds (JPGs) set in different layouts in my master slide. I'm hoping there's someone out there who has experienced this and has a solution. My image quality is set to 70%.

1 Reply
Ashley Terwilliger-Pollard

Hi Keari,

Is this only within the iPad that you're seeing the behavior? What version of Storyline and iOS on your iPad are you using? Also, you'll want to test this within the HTML5 output in Safari or the Mobile player for iOS.  

If you're still having difficulty do you have a sample project we could take a look at?

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