Background Music keep playing.

Apr 19, 2023

When I pause the player, the music just keeps playing, is there any trick to pause the background music in sync with the course material.

Pinned Reply

Lauren Connelly
Staff

6 months ago11/07/23 at 3:15 pm (UTC)

Hi everyone!

Good news! I'm happy to share that we just released Storyline 360 (Build 3.81.31200.0), which includes a feature to control the background audio for each slide using triggers to play, pause, or stop the playlist.

This was highly requested, so we hope it serves you in your course creation! If you run into any snags, don't hesitate to contact our team in a support case.

30 Replies

Terry Heatter

2 months ago03/04/24 at 9:37 pm (UTC)

Thank you, Lauren. My company needs the feature too, to be able to pause background music when pausing the video.

2 months ago03/05/24 at 9:53 pm (UTC)

Hi Terry!

Thanks for sharing the feedback!

I've included you in the feature report being tracked and will update this discussion as soon as we have news to share. If you'd like to stay up to date, please bookmark our Feature Roadmap.

Matheus Genovez

2 months ago03/12/24 at 6:48 pm (UTC)

Hi there!

I'm working on adding background music to my project, but I want it to kick in from the second slide onwards. I'm trying to avoid that awkward black slide with a play button that shows up when there's media playing on the first slide.

I've experimented with triggers to pause or stop the music on the first slide, but I still end up with the black screen (and, by the way, the music starts playing briefly before stopping).

Does anyone have any ideas on how to work around this?

Jürgen Schoenemeyer

2 months ago03/12/24 at 6:58 pm (UTC)

this is a known limitation of background music and trigger

the first (user defined) trigger is fired long after the button on a black background is displayed and the background sound is startet

but you can change the "black" background to another color or an image

Iris Schlabitz

2 months ago03/13/24 at 7:30 am (UTC)

Hi @Matheus,

I added a trigger on the slide that needs to be paused: "Pause media at time 0:00" - this made the brief sound stop (instead of pause media when slide starts).

Also, you can add an image in the Player Options to overwrite the black screen. Just as a note: Usually the screen with the play button does not show once the SCORM (in my case) has been uploaded to our webpage - the SL plays automatically. The play button only shows for mobile devices - therefore a key image looks better.

I hope this helps.

Karen Polik

1 month ago03/28/24 at 10:12 pm (UTC)

+1 for the feature request to pause background audio when the player is paused. Without this functionality, I cannot use the background audio feature (and I'd really like to!)
Also, the ability to fade the music out on the last slide.
Thanks!