Bad performance

Oct 16, 2019

Dear Community,

I have a problem with my Storyline 360 project.

It's quite big project(300 slides, 55 MB Storyfile with 12 Scenes).

It needs five minutes for saving, much longer for publishing and the result is very slow reacting (3-5 seconds for the next slide).

I'm tested it offline on "normal" Computers. It's an HTML5 Project.

What can I do get it faster?

Thanks for helping

Thomas Schmidt

2 Replies

Chester Morales

over 4 years ago10/16/19 at 5:16 pm (UTC)

Hey Thomas!

Sometimes, after doing a lot of editing, a file can get corrupted. Here are some of the stuff you can try:

Use "Save As" to create a new copy of the file
Import the entire project into a new/blank project
Recrete the project by importing parts into a new/blank project
If happening on a lot of projects, repair Storyline

I had projects with over 100MB and also encountered this problem from time to time.

Katie Riggio
Staff

over 4 years ago10/17/19 at 3:51 pm (UTC)

Hi there, Thomas. It looks like you got some solid community advice!

Just want to add that if you still see this issue after those steps, we're happy to help test your .story file and look into its performance. You can send it to our team privately by using this upload link. We'll delete the file after troubleshooting!

Bad performance

2 Replies

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