black border in video slide

Mar 09, 2020

Hi 

i need to upload a video on our platform as LMS storyline file, when we upload the video on the slide and make a preview, the video is playing in the middle of the screen with a black border. 

how can we remove the black border and make the video in full screen?

The picture attached to get clarity of what I mean

Thanks in advance

2 Replies
Lauren Connelly

Hi Bdor!

It doesn't look like the image came through. Would you mind attaching that again?

Just to clarify, you've uploaded a video to course in Storyline 360 and published it for LMS. When viewing the course in the LMS the video is playing in the middle of the screen with a black border. Is this correct?

I would look at the Browser Settings in the Player Properties. Here's what that looks like:

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