For the life of me I can't seem to fix the blurriness in Storyline. I have read many discussions, tried changing the pixels, saving pics as PNG's, using Storyline to record screens vs Snag-it - but it still looks blurry. Is there some awesome technique out there that I'm missing?
I'm sorry to hear you're encountering blurry screenshots and screen recordings in Storyline! You may find this article helpful for high-resolution screen recordings:
I'd like to ask a few questions to understand your experience better:
Did you insert the screenshot to your Storyline 3 project without needing to resize it?
What is the file type of the screenshot?
What compression settings are you using?
We'd be happy to look at your file to find out how to resolve the blurriness. If you're comfortable sharing it, you can upload the Storyline project here or privately in a support case. We'll delete it when we're done testing!
3 Replies
This post was removed by the author
Hi Erica,
I'm sorry to hear you're encountering blurry screenshots and screen recordings in Storyline! You may find this article helpful for high-resolution screen recordings:
For all other images and videos added to your course, here are the recommended best practices:
If the issue persists, feel free to share your affected Storyline course with our Support Engineers for more targeted help.
SUBMIT A SUPPORT CASE
Hello! I am having the same issue with blurry screen shots when I publish to Word, using Storyline 3.
Is the information linked above relevant for Storyline 3 or should I be looking elsewhere?
Thanks!
Hi Valerie,
I'm sorry you've also hit this snag with blurry screenshots! This version of the 'Best Practices' article is more suited for Storyline 3.
I'd like to ask a few questions to understand your experience better:
We'd be happy to look at your file to find out how to resolve the blurriness. If you're comfortable sharing it, you can upload the Storyline project here or privately in a support case. We'll delete it when we're done testing!