I have a course where the bookmarking is not returning to the last screen visited. When I click Yes uppon resume, I am taken to a particular screen which has already been viewed i.e. I complete screens A to K, exit on K, but resume on H. The course is one of 5. All others are functioning fine. Any idea why this may be happening? have attached the file.
Hello Gazzman. Thanks for including your output here!
I uploaded it into SCORM Cloud, and it resumed correctly for me several times. Can you test my link here and tell me if that's working for you?
If you can't reproduce the incorrect bookmarking from the SCORM Cloud environment, I'd reach out to your LMS support folks to see what's happening on their end.
If it doesn't resume properly from my link either, can you attach your .story file so we can have a closer look? Thanks!
Thanks for replying so promptly to my post. I tried your link and the course resumed at the wrong page. I answered the first 2 questions, exited, but was returned to screen 15 of 17 (topic 2).
If you need to share the file privately, you may do so here.
It looks like your email signature came through when you replied via email. You can remove that if needed and here’s a quick Peek video if you need help.
Of course it is...very early in the morning here. I used the link you provided and sent through the storyfile. I hope you can help and find out what the problem is.
8 Replies
Hello Gazzman. Thanks for including your output here!
I uploaded it into SCORM Cloud, and it resumed correctly for me several times. Can you test my link here and tell me if that's working for you?
If you can't reproduce the incorrect bookmarking from the SCORM Cloud environment, I'd reach out to your LMS support folks to see what's happening on their end.
If it doesn't resume properly from my link either, can you attach your .story file so we can have a closer look? Thanks!
Hi Crystal,
Thanks for replying so promptly to my post. I tried your link and the course resumed at the wrong page. I answered the first 2 questions, exited, but was returned to screen 15 of 17 (topic 2).
How do I send just the story file to you?
Hi Garry!
If you need to share the file privately, you may do so here.
It looks like your email signature came through when you replied via email. You can remove that if needed and here’s a quick Peek video if you need help.
Hello,
I took a look at your scorm package that you shared. I could see that you are exporting for SCORM 1.2.
You may be reaching the suspend data limits of SCORM 1.2. I think you should try exporting to SCORM 2004 which has a larger suspend data limit.
When you say .storyfile, I'm not sure which one you mean. Where do I actually find it?
Hi Garry,
It's the project file that you are working on within the Storyline software. If you cannot locate it, do a search of your file name :)
Hi Leslie,
Of course it is...very early in the morning here. I used the link you provided and sent through the storyfile. I hope you can help and find out what the problem is.
Thanks again
Thanks Garry - I just replied to your support case :)
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