I'm entering text into the Notes field on each of my project files.
I am copying from a word document, and pasting the text directly into the blue notes field found at the bottom of each screen.
When I do, the text appears repeated two times. In other words, I get two identical sets of the text inside the blue text box. I then have to delete one set, which is time consuming.
I am not capturing a cell. I'm copying and pasting direct text from a Word doc. When I paste, I get at least two copies of the same text...sometimes three!
I'd be happy to take a look to understand what you may be experiencing.
With your permission, you can share your .story file and Word file publicly here, or send it to me privately by uploading it here. I'll delete it when I'm done troubleshooting.
Actually, I took Phil's feedback and through trial and error was able to establish that the times that I DID select an entire cell of the table and pasted it in the notes field, I found that the software duplicated the paste two or three times. If I copy text a few lines at a time from a table, it pastes without duplication.
However I still think that I should be able to select an entire cell in a table and have it paste without duplication.
I've seen some issues with copy/paste from Word. Mainly formatting issues when pasting into the notes section. It would be great if paste would match the storyline defaults rather than the word formatting.
Can you tell me more about the formatting issues you're seeing?
In the meantime, have you tried right-clicking in Storyline's Notes area and selecting Keep Text Only? That should remove any formatting applied to the text from Word.
🔖 For more details on formatting, check out these related resources:
Hi Katie, I don't think I've ever had the formatting box (pop-up with formatting options) appear when copy and pasting to Storyline. Maybe because I usually use the keyboard commands more than the right-clicking?
Phil's notes from above resolved my issue. I was copying and pasting from a table, and on some of the sections, I inadvertently copied the entire 'cell,' instead of just the text within the cell. When I copied the 'cell' I got a repeat of the text content that I then had to scrape out.
12 Replies
Are you pasting from a table? Make sure you select the text and not the cell
Hello Phil,
I am not capturing a cell. I'm copying and pasting direct text from a Word doc. When I paste, I get at least two copies of the same text...sometimes three!
Only time I have ever seen this is when the text is within a table, I would open support case.
Hi Shari,
I'd be happy to take a look to understand what you may be experiencing.
With your permission, you can share your .story file and Word file publicly here, or send it to me privately by uploading it here. I'll delete it when I'm done troubleshooting.
Hi Leslie and Phil.
Thank you both for your responses!
Actually, I took Phil's feedback and through trial and error was able to establish that the times that I DID select an entire cell of the table and pasted it in the notes field, I found that the software duplicated the paste two or three times. If I copy text a few lines at a time from a table, it pastes without duplication.
However I still think that I should be able to select an entire cell in a table and have it paste without duplication.
Hi Shari!
Thanks for sharing what worked for you! We don't have any known issues with copying and pasting text from Word.
I noticed that if you copy a cell, then the text on the right is included with additional spacing. I didn't have the text duplicated on my end.
I've copied the text in the cells and pasted them in the Notes section without any issues.
You can find my test here!
I've seen some issues with copy/paste from Word. Mainly formatting issues when pasting into the notes section. It would be great if paste would match the storyline defaults rather than the word formatting.
Hi there, Cary!
Can you tell me more about the formatting issues you're seeing?
In the meantime, have you tried right-clicking in Storyline's Notes area and selecting Keep Text Only? That should remove any formatting applied to the text from Word.
🔖 For more details on formatting, check out these related resources:
Hi Katie, I don't think I've ever had the formatting box (pop-up with formatting options) appear when copy and pasting to Storyline. Maybe because I usually use the keyboard commands more than the right-clicking?
Happy Friday, Cary!
You're spot-on. To access the Paste Options tools:
Let me know if you have any other questions!
Phil's notes from above resolved my issue. I was copying and pasting from a table, and on some of the sections, I inadvertently copied the entire 'cell,' instead of just the text within the cell. When I copied the 'cell' I got a repeat of the text content that I then had to scrape out.
Annoying.
I do it still, it is annoying and as storyline doesn’t paste the table it should just ignore the additional formatting.
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