A matching drop-down question created in v41 has five match options. This required a scrolling drop-down list for the lowest choice on the screen. Worked fine in v41: see Dropdown 41.png.
Opening the same project after installing v42, the scrolling no longer works, which means the learner has no way of selecting a correct response for the bottom choice: see Dropdown 42.png.
This isn't a known a bug so we'll want to investigate further before logging. We are currently on Update 43 (Build 3.43.22859.0). Have you tried updating your project to the newest version of Storyline 360 and see if there is still an issue with the scrolling panel there?
Either way, our team will need to test the file to determine if this is a regression. Would you mind if we used your file as a test? You can upload it here.
We found an issue in Storyline 360, where learners are unable to scroll through all answers from the bottom drop-down box of matching and sequence drop-down questions.
I included your experience in our report. For now, we have this workaround:
Is Version 3.42.22792.0 the one that has the bug with the new styles feature that changes the font of projects that were created with an earlier version? We need to avoid that bug as well.
Great question! Update3.42.22792.0 holds a fix for the formatting issues with text styles on slide masters and content placeholders when opening existing projects, so you should be in the clear.
If you run into any problems on this version, please let me know!
Hi Katie. I am working on a file and am having the same problem with a matching drop down activity. The items at the bottom of the screen will not display the entire dropdown I am running with update 3.42.22859.0. Should I go back to the version you mentioned in the comment above?
Sorry, you're running into this snag! I think it would be best to see your file first before we recommend downgrading your version of Storyline. Do you mind uploading your file privately to us? We'll take a look and share the next steps.
Good news! We fixed the issue where you are unable to use the mouse scroll wheel or scrollbar to scroll through all answers from the bottom drop-down in a Graded Matching drop-down.
13 Replies
Hi John!
This isn't a known a bug so we'll want to investigate further before logging. We are currently on Update 43 (Build 3.43.22859.0). Have you tried updating your project to the newest version of Storyline 360 and see if there is still an issue with the scrolling panel there?
Either way, our team will need to test the file to determine if this is a regression. Would you mind if we used your file as a test? You can upload it here.
Lauren,
Yes, that is the version I was using when I experienced the problem.
Thanks for those details, John! Do you have a file we can take a look at to confirm next steps and determine if this is a bug?
Sorry Lauren,
I thought I had sent that already. I am attaching it.
Hello John,
I appreciate the opportunity to test your file!
We found an issue in Storyline 360, where learners are unable to scroll through all answers from the bottom drop-down box of matching and sequence drop-down questions.
I included your experience in our report. For now, we have this workaround:
Thanks for bearing with us, and we'll update you on any changes as soon as we can!
Thanks Katie,
Is Version 3.42.22792.0 the one that has the bug with the new styles feature that changes the font of projects that were created with an earlier version? We need to avoid that bug as well.
Hello again, John!
Great question! Update 3.42.22792.0 holds a fix for the formatting issues with text styles on slide masters and content placeholders when opening existing projects, so you should be in the clear.
If you run into any problems on this version, please let me know!
Hi Katie. I am working on a file and am having the same problem with a matching drop down activity. The items at the bottom of the screen will not display the entire dropdown I am running with update 3.42.22859.0. Should I go back to the version you mentioned in the comment above?
Hello Sandra!
Sorry, you're running into this snag! I think it would be best to see your file first before we recommend downgrading your version of Storyline. Do you mind uploading your file privately to us? We'll take a look and share the next steps.
Done. I've submitted it as a case. Thanks for responding, Lauren.
Thanks, Sandra. I see that you are working with Cleo directly.
Welcome to E-Learning Heroes by the way!
Hi Everyone,
Good news! We fixed the issue where you are unable to use the mouse scroll wheel or scrollbar to scroll through all answers from the bottom drop-down in a Graded Matching drop-down.
Here's how to install the latest Storyline 360 update to see all the recent enhancements and fixes.
If the problem reappears, please connect with our team, or share a screen recording here, and we'll be happy to help!
Thanks.