Bug with adding freeform questions

Oct 23, 2017

Everytime I add a freeform question to my storyline it creating some disaster of a bug that prevents the storyline from working properly and playing. Is this a known bug yet?

7 Replies
Alyssa Gomez

Yikes, sorry that's happening, Katelin! Adding a freeform question definitely shouldn't cause Storyline to crash. Can you help me with a few details about your file?

  • What version of Storyline are you using?
  • Are you working from your local hard drive or a network drive?
  • Does this happen in all Storyline files, or just one file in particular?
Alyssa Gomez

Hi Katelin! I popped in to check on your case this morning, and I can see Ryan did some extensive testing and found a unique bug in your file. It looks like succeeding slides will not automatically play when "hide objects on base layer" is enabled on the feedback layers of a Matching Drop Down and a Matching Drag and Drop quiz.

For now, you'll want to disable this option. Instead, add a rectangle to cover the base layer. I can see Ryan sent you a screencast to show you how to do just that!

We'll keep an eye on this bug to evaluate how many customers are impacted and what impact it has on courses. The number of customers and depth of impact are two of the elements that help us prioritize bugs and fixes.  We'll keep you posted on any new information we receive!

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