Button becomes blank when selected


I have an issue in a quiz. I've added 'Submit' buttonswith different states.

But when the user clicks on them, the text disappears and the button seems blank.

None of the states has this color of text; all of them have a readable text.

You can see it in the screenshot.

What could be the problem?

Thank you very much for your answer,


Belen Casado

8 Replies
Christine Hendrickson

Hi Belen,

Thanks very much for sharing the file!  It took me a bit to see a change with the submit button. However, I was able to get it working by putting it on its own layer. You'll need to setup the layer to show when the timeline starts, but after putting the button on its own layer it should show up properly.

Have a try and let me know if this works for you.

Thanks Belen,


Christine Hendrickson

Hi Belen,

Sorry I didn't get to your earlier question when I removed the attachment for you. I just wanted to take of that first, since it's sensitive material.

Go to a slide that contains the "Submit" button. If you preview only that slide, you'll see that the "Submit" button goes blank after clicking. However, if you create a new layer on the slide that contains the "Submit" button, "1.2 Question 1" for example, and put the button on it's own layer it will show up properly when clicked.

Here's the steps I took:

I found the slide "1.2 Question 1" and created a new layer. Then, I went to the timeline on the main layer, right-clicked and selected "Cut" on the custom "Submit" button. After that, I selected the new layer and pasted (CTRL+V) the button onto the layer. It won't work with just this, but after going back to the original layer and setting up the trigger to show the new layer when the timeline starts, it shows up perfectly.

I have saved the modified version of the story file. If you want me to post it here so you can view it, just let me know. I can remove it after you confirm downloading it, as well.