Callout Pointer not in proper when we give a shadow effect. Please help me on this..

Dec 14, 2021

Dear Friends,

Callout Pointer is not proper when we give a shadow effect. Screenshot attached. I am getting complaints from the client. And I am using a licensed version. Please refer to the Screenshot. I request you people help me to solve this issue on an urgent basis.

Thanks

Palani Velu.S

1 Reply
Becca Levan

Welcome to the community, Palani, and I'm sorry to hear you're experiencing this!

I can recreate this behavior where the shadow effect on a caption bubble is cut off. We have reported this to our team as a bug, and I've linked this discussion to the report so you'll get notified of any new updates we share.

You can try a workaround to rotate a callout by 90 degrees and see if that helps.