Can I rollback to older version of Storyline3 update?

Using Storyline3 upgraded to update 3: 3.3.15007.0
Has to many screw-ups, can I rollback to last version I had before this update.
If so, how?

I have also ready saved projects in the new version 3, will they still open in older version of 3?

(audio tracks not showing file names is my biggest problem here)

 

2 Replies
Ashley Terwilliger

Hi Robert,

I didn't see a case for you yet with our Support Engineers, so I'm happy to open one on your behalf. They'll reach out to you to determine what issues you've run into and they can help troubleshoot those in addition to providing an earlier copy of Storyline 3. 

Keep your eyes out for an email from Support@articulate.com!