Can't do anything except paste text

Oct 18, 2016

I am having a weird issue with Storyline 2 where every now and then, as I'm adding slides, I suddenly can't add new ones, can't copy old ones, use Duplicate, import graphics or movies, and so on. I can do a few things, like add shapes, delete or edit existing objects, but every time I try to do one of the things above, Storyline just pastes the last text that I copied into the current slide as a new object. This happens even in Story view, which is particularly confusing.

I have tried restarting SL, rebooting, and even reinstalling. Sometimes I'll get through 20+ slides before it seizes up, other times I'll be doing them one at a time and having to constantly restart just to add the next.

It DOES seem to work if I copy my text out of a text editor instead of Word (yes, I use paste as text, so this shouldn't matter). But, I don't trust it working for a few slides and then not breaking on me again later, even with that method.

This is incredibly frustrating -- any suggestions?

3 Replies
Ashley Terwilliger-Pollard

Hi Ryan,

Thanks for reaching out here, and it sounds like odd behavior. I'd look first at confirming that you're working on local project files as detailed here and using the latest update of Storyline 2 Update 11. Also, you mentioned reinstalling - so I'd look at repairing as well.

Can you check into those items and let us know how it behaves?

This discussion is closed. You can start a new discussion or contact Articulate Support.