Not sure what I am doing wrong, but I'm trying to download the Articulate 360 app + Storyline to a brand new PC laptop, and it's not working. I'm getting stuck with the Articulate 360 app itself - the file downloads, but when I open it, a box appears and disappears. I get a message saying it isn't a Microsoft-verified app. Any thoughts and tips? Thank you!
If the issue persists, it would be helpful to see a screenshot of the error message or screen recording to get a better understanding of what you're experiencing. You can upload that here or privately in a support case, and we'll delete it from our systems once troubleshooting is complete!
1 Reply
Hi N Murali,
Welcome to the E-Learning Heroes community!
I'm sorry to hear you're experiencing an issue installing the Articulate 360 desktop app, but I'm happy to help troubleshoot. First, please review this list of possible reasons you're receiving an error.
If the issue persists, it would be helpful to see a screenshot of the error message or screen recording to get a better understanding of what you're experiencing. You can upload that here or privately in a support case, and we'll delete it from our systems once troubleshooting is complete!