Can't publish course after Language version import

Nov 06, 2020

Hi,

i used the word document export for my translation. After the import i can use the course in the preview but can not publish the course to an scorm file. 

Can someone provide me a solution for my problem?

 

Kind Regards

Thomas

3 Replies
Vincent Scoma

Hi Thomas,

Thank you for reaching out! Let's see if we can pinpoint what is causing this snag. 

A couple of questions for you about this: 

  • After importing your file for translation, what happens when you try to publish the course for LMS? 
  • Are you running into any error messages when publishing the course? 

Please keep us updated as we can continue to troubleshoot this further! 

Katie Riggio

Hi Thomas,

I appreciate those extra clues!

  • If the error appears with a specific file: A corrupt element is likely causing the publish to break. Let's try these steps to import the slides into a new project.
  • If with multiple files: A fresh installation of Storyline 360 should help. Here are the steps.

If the error remains, use this link to connect with our Support team. They'll work closely with you to find a fast fix!

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