I have one slide in the middle of a scene that will not preview, and I can't work out why. The story has five scenes, and I can preview scenes 1, 2, 4, and 5 without any problems. However this particular slide within scene 3 just won't preview. All the other slides in scene 3 will preview individually, but the 'broken' one prevents me from previewing 'scene 3' as a whole scene, as well as the whole story. I get an error pop-up which just says that something went wrong. Do you have any idea what might cause this? The slide contains two clickable boxes, each with different states, but states have been used through the story with no issues. Thanks in advance.
At first guess, it sounds like something is corrupted on the slide, which is not as uncommon as you might think. Delete the slide, and recreate it from scratch, and see if that helps.
I'm glad Walt pointed you in the right direction. 😊
Corrupt objects in a file typically won't preview successfully. In your scenario, try recreating the troublesome slide like Walt advised or remove its objects until you can preview.
3 Replies
At first guess, it sounds like something is corrupted on the slide, which is not as uncommon as you might think. Delete the slide, and recreate it from scratch, and see if that helps.
Welcome, Natalie!
I'm glad Walt pointed you in the right direction. 😊
Corrupt objects in a file typically won't preview successfully. In your scenario, try recreating the troublesome slide like Walt advised or remove its objects until you can preview.
Here are a few other ways to resolve corruption:
We're here to lend a hand at any point, too! You can privately share the course with our Support team through this secure link for testing.
Thanks for you help. There was a hidden object and removing it fixed the issue.
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