Can't Publish Media in Html5 Dec 23, 2022 By Salsabila Kana I can't publish media and error information always appears. Please help me, I'm really confused what to do next, this project is the end of my thesis. Please help me. Here I embed information about the error : 5lGDYFztgjJ.txt
Jürgen Schoenemeyer over 1 year ago12/23/22 at 9:08 am (UTC) there is a problem with publishing buttons A generic error occurred in GDI+.Articulate.Design.Shapes.Simple.Buttons.ConvertPictogramToVectorData.Convert() open a support case
Salsabila Kana Author Jürgen Schoenemeyer over 1 year ago12/23/22 at 11:09 am (UTC) Maybe all buttons or some? How do I check the error button? please help me.
Jürgen Schoenemeyer over 1 year ago12/23/22 at 12:35 pm (UTC) upload your .story file as attchment here in the forum
Salsabila Kana Author Jürgen Schoenemeyer over 1 year ago12/23/22 at 2:13 pm (UTC) ok, thanks hope it helps here here .story file : MPI_LINDUNGI_FIX.story
Jürgen Schoenemeyer over 1 year ago12/23/22 at 3:34 pm (UTC) I have found the one faulty button (-> slide 2.15) delete or hide "Button 4" -> the publish error is gone
Salsabila Kana Author Jürgen Schoenemeyer over 1 year ago12/25/22 at 7:47 am (UTC) That worked. I delete Button 4 and it published OK. I will definitely remember that. Thank you so much!
6 Replies
there is a problem with publishing buttons
open a support case
Maybe all buttons or some? How do I check the error button? please help me.
upload your .story file as attchment here in the forum
I have found the one faulty button (-> slide 2.15)
delete or hide "Button 4" -> the publish error is gone
That worked. I delete Button 4 and it published OK.
I will definitely remember that. Thank you so much!