Cannot Insert Video from Website

Jun 09, 2015

Hi everyone, got an issue getting video into my Articulate modules and am looking for any input on possible solutions.

I am trying to insert an iframe/URL into an Articulate Module by going to Insert>Video>Video from Website. I know that the URL is good because I've had our IT guys test it on both our test server and server running our learning site and it worked without a problem and I know that Articulate Storyline is up to date, however whenever I try to insert the video it always goes to an error reading "Navigation to the website was cancelled. What you can try: retype the address"

Are there any settings that you think I might need to change or a work-around I'm missing?

Thanks in advance...

Articulate_Storyline_2_-_Insert_Video_Problem.mp4

8 Replies

Michael Hinze

almost 9 years ago06/09/15 at 12:41 am (UTC)

Try this code here:

"<iframe width="640" height="360" src="http://www.publish.viostream.com/embed/player?video=tnngzus3njts&width=640&height=360"></iframe>"

It worked for me

Keith Cook
Author

almost 9 years ago06/09/15 at 1:07 am (UTC)

Thanks Michael,

I tried that code above - it would let me insert the video into the Articulate module but as soon as I went to preview or publish it, I got a different error stating "Error loading player: could not load player configuration"

Articulate_Storyline_2_-_Insert_Video_Problem__1.1_.mp4

Michael Hinze

almost 9 years ago06/09/15 at 11:26 am (UTC)

That`s odd, I uploaded a testfile to my server, see here and it runs in IE and Chrome.

Keith Cook
Author

almost 9 years ago06/10/15 at 10:09 pm (UTC)

Really?? well, at least I know that it can work. Just need to figure out why its not working for me.

Keith Cook
Author

almost 9 years ago06/10/15 at 10:11 pm (UTC)

have you changed any settings on Articulate from the default in order to get it to work?

Keith Cook
Author

almost 9 years ago06/10/15 at 11:37 pm (UTC)

Hi Michael, Can I ask you to help me figure this out a bit more and ask you a couple of questions:

1) What windows are you running on?

2) Would you be able to show me step by step how you embedded and published the video?

Michael Hinze

almost 9 years ago06/10/15 at 11:44 pm (UTC)

1.I'm running Windows 7 and Storyline 2, Update 5 (none of this should make a difference)

2. See attached my test file, there are no 'magic settings', I just published for Web and uploaded to my server.

Visostream.story

Keith Cook
Author

almost 9 years ago06/10/15 at 11:48 pm (UTC)

Thanks so much... I'm just letting my IT area know so that they can help me figure out the problem

Keith Cook
Author

almost 9 years ago06/10/15 at 11:49 pm (UTC)

This post was removed by the author

Cannot Insert Video from Website

8 Replies

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