Cant see the Media viewer button

Hello, Thaïs. Welcome to eLearning Heroes! 🍏

To make sure I have a clear understanding of what you're looking to do: Are you looking for the Media Library? If so, here are three ways to open it:

• Go to the View tab on the Storyline ribbon and click Media Library.
• Right-click an asset on any slide in your project and choose Show in Media Library.
• Go to the Insert tab on the ribbon, click the drop-down arrow below Picture, Video, or Audio, and then choose Media Library. 

Let me know if that's what you had in mind or if I'm off-base!

Hey Katie, 

Yes indeed, i'm looking for the media Library. I just cant seem to find it ...
Could you please look at my attachments to be sure i'm not looking over it?  

Hi Thaïs,

As far as i am aware, Media Library is a Storyline 360 feature only.

Please see here for a comparison between SL3 and SL360.

(Not sure which version of Storyline you are using but just thought id make you aware) :)

I'm using 360 :-)

Yeah i thought you would've been! Wrote my reply and then i realized what if shes using SL360 lol! Im sure someone will be able to help resolve the issue. Good Luck :)

Thanks for the images, Thaïs.

I know you mentioned that you updated Storyline, but can you confirm what version of Storyline you're using? 

You can check by going to:
Help > About Articulate Storyline

We are currently on Build 3.28.18944.0 of Storyline 360 and the Media Library was released in Update 24. You can read all of the details here.

Hey Leslie,

Thank you for you're swift reply!

My version is 3.23.16814.0 . To be honest, i don't understand how that is possible because I recently updated storyline...

In order to update my version, I go to the articulate app and click update right?

Thank you so much!

Thanks for confirming, Thaïs.

Now we know why you aren't seeing the option.

Yes, you should be able to update from within the desktop app and then install that update.

This documentation may provide a bit more direction if needed.