I created a course using the player feature with two tabs in the menu. One tab is for the actual menu and the second tab is for the caption text (pulled in via the Notes section). The menu and caption text function properly on the desktop with the Screen Title and Notes Section text displaying in the menu for the "caption text" tab.
The problem occurs when viewing on a iPad. The iPad does not display the screen title in the caption text like it does on the desktop version. The "notes section" displays normally.
We tested on a iPad3 and the titles worked. This means it is an issue with an older version iPad. There is an issue reported to your QA team with no updated solution.
5 Replies
Hello Joelle!
I just did a quick test and I was able to rename the Notes tab to "caption text" and it did view on an iPad mini using iOS 8.1
please make sure you are working locally as described here.
Are you publishing to web, or LMS? Are you using HTML5 or using the Articulate Mobile Player?
Do you have a file you could share so we could test this as well?
Due to the size of the file and client confidentiality, I cannot share the file.
I am working and publishing locally. Publishing to LMS (SCORM 1.2) with html5 output, not Articulate Mobile player.
We are not using iOS 8.1, however.
Hello Joelle,
You could remove any client content and just share one or 2 generic slides so we can check the player set up and the custom notes tab name.
Which iOS are you currently using?
We tested on a iPad3 and the titles worked. This means it is an issue with an older version iPad. There is an issue reported to your QA team with no updated solution.
Hope that helps!
Thanks for the update. I will keep an eye out for any updates on the issue.
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