I'm using a slide with a picture that has a number of states assigned to it (different colors of an electric car). When I duplicate the slide and change the picture (same electric car but shown from a different angle) the original picture does not get replaced but stays visible. The replacement picture is shown behind the original one. So instead of one there are two pictures now (also ture for the other states). Also see attachement (bit difficult to see).
I did this type of replacement before without this issue. Can someone enlighten me on what is going on?
Here's the Storyline source file. Try replacing the picture on 3.2 pos 2 with the one attached (Basis.png). In my case there's no replacement but the old picture stays and the new one is shown behind the old one. In the timeline still only one picture is shown.
What happens if you try to change the picture for any of the other states (see mine for state 'geel' attached)? As you can see in my case I'll end up with two pictures instead of the previous one being replace.
Thanks for the details. I can replicate the issue you are reporting here. I will reach out and see if this is something our QA Team is aware of and if not, get this reported.
Thanks Leslie! I've done these replacements with earlier version of this project an so far it worked as expected. Hopefully there's a smooth resolution. I thought of rebuilding the slide but there's a lot of work involved in this one as it has many layers and triggers.
No need to for futher action. It is easy to resolve the issue by deleting the picture, reinserting it and create the remaining states. Updating the triggers accordingly is not too much effort.
It's interesting to know what is going on in the underlaying data structure and how it could occur. Please keep me posted in case you find anything interesting.
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Maybe, if you can ATTACH the .story file.
Hi Geert!
I'm not sure I'm following your issue. Would you be able to share your .story file for us to take a look?
Here's the Storyline source file. Try replacing the picture on 3.2 pos 2 with the one attached (Basis.png). In my case there's no replacement but the old picture stays and the new one is shown behind the old one. In the timeline still only one picture is shown.
Hi Geert
not sure if this is what you are after. See attached video.
What happens if you try to change the picture for any of the other states (see mine for state 'geel' attached)? As you can see in my case I'll end up with two pictures instead of the previous one being replace.
Hi Geert!
Thanks for the details. I can replicate the issue you are reporting here. I will reach out and see if this is something our QA Team is aware of and if not, get this reported.
I was not able to find a similar issue, so I have filed this with our QA Team to review.
Thanks Leslie! I've done these replacements with earlier version of this project an so far it worked as expected. Hopefully there's a smooth resolution. I thought of rebuilding the slide but there's a lot of work involved in this one as it has many layers and triggers.
I understand and I've not seen this behavior before.
I imported your slides into a new file and there is some strange behavior.
It looks like you truly have different images on your slides prior to utilizing 'change picture', so this may be causing your issue.
Take a look at this file.
Spooky, it's like watching the phantom of the opera :-)
No need to for futher action. It is easy to resolve the issue by deleting the picture, reinserting it and create the remaining states. Updating the triggers accordingly is not too much effort.
It's interesting to know what is going on in the underlaying data structure and how it could occur. Please keep me posted in case you find anything interesting.
Thank you for your support!!!
Absolutely Geert! Glad you were able to work around the issue in the meantime.
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