Changing states for an image using variables

Hi Phil,

Could you give us more information such as the different type of variables and how many you use?

Also, how are written your triggers? (ex. : change state of Variable X to True when user clicks the submit button if shape 3 is selected...) If you are not able to upload your project, this could help a lot.

Thanks and have a nice day!

Annie

OK.  I've uploaded the story file as a zip.

Here is how it works.

The learner launches the course, after a couple intro slides they have a menu where they select a coach.  Upon selecting a coach a variable is set to true and 3 others set to false.  

On the question slide the coach shows on the base layer of the slide and the state of the image depends on the variable set. It works correctly here.

When the learner clicks submit, the correct feedback layer appears and the coach is shown again.  This isn't working as I expect it to, even though the variable value is correct.

Thanks again.

Hi Phil,

I have tried several things including working with a single variable and I am not able to make the state of the character change on the feedback layer. To me, it looks like a bug.

I sugget that you report it and upload your file so they can take a look at it. You can do it here : http://www.articulate.com/support/contact/submit.php

Sorry I couldn't help you more.

Have a nice day!

Annie

Thanks for your help.  I'll open a support ticket.  Have a great day.

I could not see anything wrong when I looked I think as Annie says itit may need to be flagged to support

I open a support ticket with Articulate.  I'd like to thank Vira the support person that contacted me Vira for their help.  They were quick to respond, very polite, and honest about the problem.  I always get great service when I contact them. 

The outcome is this.  It sounds like it is a bug.  I sent my files and here is the response.

Thanks for uploading your project files and for allowing us to review them!

We were able to duplicate the issue you reported. Unfortunately, we were unable to determine a workaround. We have reported this issue to our Quality Assurance team for their review. I cannot offer a time frame for when or if this issue will be addressed. I would recommend, at this time, to take a different approach so that you continue working on your project.

So that's what I did. I abandoned the changing states and did something diefferent. After this project is over. I might come back and revisit this.  Thanks again to the support at Articulate.

Thanks for checking back in and sharing that, Phil W. We really appreciate it