Client Review

Hi

I'm looking for some advice on the best way of managing a client review of a Storyline lesson. 

We currently send the client a client review form and a copy of the storyline file, however, it is sometimes very difficult to follow/be certain of which screen a particular comment refers to.

Is there a better way of managing the clients review, such as inserting unique screen identifiers on each screen, which can be removed for final publication?

Best wishes

Simon

15 Replies
Brett Rockwood

This topic has come up many times in the forum. I think we all agree that some sort of numbering or identification for slides would be hugely helpful in the review process. I'm not a programmer but it seems like if SL can identify the scene:slide number when outputting to Word it should be possible to have that info show up on the slides themselves. I'm sure it's not as simple as that seems but what a great benefit that would be in the review process.

I suggest you put in a feature request.

david mckisick

Captivate has Reviewer, which is just perfect for reviewing the published course, which is usually how most clients want to review it after you have developed it. Articulate does not have anything like that, but they definitely should. I know I put a request in for it many moons ago, but have heard nothing.

david mckisick

Looks nice Elizabeth. Looking through that website reveals that this is a "pay for" service based on the number of courses reviewed. The tool I referred to in my previous post comes with Captivate for free. Not knocking the service, mind you, but my hope is that Articulate address this need for their Storyline customers at least on par wit their competitor - Adobe.

Ashley Terwilliger-Pollard

Hi all,

Thanks for sharing those ideas and suggestions here. I know it's been a common topic of discussion and one that a number of users such as David have submitted feature requests in regards to as we do  not currently have a functionality that would allow others to review and comment on your courses.

Please know that all feature requests are tracked and categorized, so although no one here at Articulate can share specifics about our road map beyond what we have publicly announced, you are being heard and listened to. Once we're able to share specifics of a feature or update/new version, we'll share the news wide and far. In the meantime, please know that our team is excited for a number of things being discussed and worked on, and we hope you'll be just as excited when we're able to roll them out to you. 

Ashley Terwilliger-Pollard

I know :-)   Just like to chime in and clarify on these type of threads before they get too far down the path or out of hand. 

Also, that's been a feature request too! But if we told you all the goodies, where's the fun in that? If you've seen some really great examples of other companies or products that have such a system - I'd love to be able to share that with our team. We've discussed it previously and continue to do so - so would love to have a better sense of how folks would see this working. 

david mckisick

Essentially, what Reviewer does is perfect, because (at least from Captivate 5.5 onwards), the review file is emailed to the client, who then reviews it with comments and then emails it back for action. The whole thing can be tracked on a server, which handles revision control. In the event emails can't be done (high security enviroments - DOD, etc.), then it can just be up/downloaded off the revision control server setup on Captivate.

P.S. Sorry for using the "C" word here. :)