Closed Captions disappears when We Trim the video Nov 24, 2023 By olivier Alfieri Hi, we have an issue with the captions when we Trim the video, closed captions disappears more than the video trimmed Any ideas Thank you Olivier
Kelly Auner Staff 6 months ago11/29/23 at 1:27 pm (UTC) Hi Olivier, and welcome to the E-Learning Heroes community! ✨ We're so glad you're here and I'm happy to help narrow down the issue. I understand that the closed captions disappear when you trim the video. You'll need to manually adjust your closed captions using the Closed Captions Editor after reducing the length of your video. Alternatively, my teammate, Joe, mentions another way to adjust the captions here using YouTube's automatic captioning feature. If you need further assistance, I'd be happy to take a closer look at your file! You can upload it here or share it privately in a support case and we'll delete it from our systems once troubleshooting is complete.
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Hi Olivier, and welcome to the E-Learning Heroes community! ✨
We're so glad you're here and I'm happy to help narrow down the issue. I understand that the closed captions disappear when you trim the video.
If you need further assistance, I'd be happy to take a closer look at your file! You can upload it here or share it privately in a support case and we'll delete it from our systems once troubleshooting is complete.