Closed Captions Position in Storyline 360s Modern Player

Aug 23, 2022

Hey!

Since Storyline 3 courses fail to show the play button in Firefox we are forced to republish them all in Storyline 360 where this has been fixed about a month ago. And of course were trying out new features, that we did not have as Storyline 3 users, one of them beeing the Modern Player.

Is there a reason for the closed captions to not be positioned in relation to the courses dimentions? Not they are linked to the viewable browser area which can place them outside of courses. Font size does not scale anymore as well which is a problem with smaller devices.

Have a look at some screnshots comparing Modern and Classic Players output. Looking at the source code the captions are now outside of the slide/wrapper. This was tested in v3.66.28355.0

cc_modern.png
cc_classic.png

1 Reply

Jose Tansengco
Staff

over 1 year ago08/23/22 at 3:19 pm (UTC)

Hi Jasmin,

Thanks for sharing screenshots of the behavior you're experiencing. I went ahead and opened a support case for you so our support engineers can take a look at what's happening. Your case is in good hands, and someone will be in touch with you shortly!