I've embedded a Youtube video into a slide and linked to it from a button. The problem is when I run the video I can't turn it off without refreshing the page.
I've tried adding a hotspot, I've tried enabling clicking on the original button to jump back to the original trigger-slide, but it's not working.
One work around would be to download the YouTube video with ClipGrab (http://clipgrab.org/) and have your button go to the next slide. Insert your video on this slide. Click on the video and the Video Tools open at the top of the screen. In the Show Video Controls option, click the drop down list and select Below video. This will give you full control of the video.
Hi, Russ -- Thanks so much for reaching out and sorry to hear of your troubles! May I ask if you could share a bit more about the environment in which you are testing your published output?
I've just got back from a 5-day break, so apologies for not getting back sooner.
I'm using Storyline 1 and am embedding the Youtube video using the http://www.youtube.com/embed/video_id' (plus parameters) on a lightbox slide (sample attached).
I've also tried it on show/hide layer, but still can't close it. As soon as I click to launch the Youtube video the video plays within the slide, but I then can't close it.
Thanks for sharing the information here. I took a look at the video in the "live" link you shared and I could open and close the lightbox and the video played normally. So I'm not sure if I'm clear on what you're seeing? Are you saying your unable to advance after the video? I didn't download your .story file yet, but the slide itself seems to be just one slide as I couldn't advance even before viewing the video.
Hi, Russ -- Thanks for sharing a link to your course and when I clicked on the video camera icon in the upper left hand corner, after the video started playing, I was able to click the circle with the red X to close it without having to refresh (in Chrome Version 49.0.2623.110, 64-bit). Could I ask if you are able to take a look at our System Requirements sheet to ensure that you are viewing content in a support format?
Many thanks for looking at that for me. It's weird but as the lightbox opens, I see the close 'x', but when the video plays it's obscured and I can't access it - I think that's the crux of the problem (attached).
Thanks for sharing that image here. What browser are you using to access the content? I tested it in Chrome and Firefox (latest versions of each) and both worked there.
There are some known behaviors of how web objects display over other slide content, but I'd expect to see it on other browsers if that was what was happening.
I'm using Firefox (that's pretty much all I use). However, I just tried it in Chrome and the close 'x' was still visible - that's weird, but at least it's a browser issue and not something I've done myself.
Thanks Russ for the update - if it's working on other machines it must be something with that particular set up - so hopefully you're able to figure it out for that one computer! Let us know if you need anything else.
11 Replies
Hi Russ,
One work around would be to download the YouTube video with ClipGrab (http://clipgrab.org/) and have your button go to the next slide. Insert your video on this slide. Click on the video and the Video Tools open at the top of the screen. In the Show Video Controls option, click the drop down list and select Below video. This will give you full control of the video.
Hope this helps!
Hi, Russ -- Thanks so much for reaching out and sorry to hear of your troubles! May I ask if you could share a bit more about the environment in which you are testing your published output?
Thanks Sandy and Christie.
I've just got back from a 5-day break, so apologies for not getting back sooner.
I'm using Storyline 1 and am embedding the Youtube video using the http://www.youtube.com/embed/video_id' (plus parameters) on a lightbox slide (sample attached).
I've also tried it on show/hide layer, but still can't close it. As soon as I click to launch the Youtube video the video plays within the slide, but I then can't close it.
Here's what's happening in 'live': http://livinthai.s3.amazonaws.com/sample_output/story.html
Many thanks for your help.
Russ
Hi Russ,
Thanks for sharing the information here. I took a look at the video in the "live" link you shared and I could open and close the lightbox and the video played normally. So I'm not sure if I'm clear on what you're seeing? Are you saying your unable to advance after the video? I didn't download your .story file yet, but the slide itself seems to be just one slide as I couldn't advance even before viewing the video.
Hi, Russ -- Thanks for sharing a link to your course and when I clicked on the video camera icon in the upper left hand corner, after the video started playing, I was able to click the circle with the red X to close it without having to refresh (in Chrome Version 49.0.2623.110, 64-bit). Could I ask if you are able to take a look at our System Requirements sheet to ensure that you are viewing content in a support format?
Hi Ashley and Christie,
Many thanks for looking at that for me. It's weird but as the lightbox opens, I see the close 'x', but when the video plays it's obscured and I can't access it - I think that's the crux of the problem (attached).
Any ideas?
Kind regards,
Russ
Hi Russ,
Thanks for sharing that image here. What browser are you using to access the content? I tested it in Chrome and Firefox (latest versions of each) and both worked there.
There are some known behaviors of how web objects display over other slide content, but I'd expect to see it on other browsers if that was what was happening.
Hi Ashley,
I'm using Firefox (that's pretty much all I use). However, I just tried it in Chrome and the close 'x' was still visible - that's weird, but at least it's a browser issue and not something I've done myself.
Many thanks for your help with this.
Russ
Glad to help Russ - and if you are able to narrow it down further to a specific browser and even the version feel free to let us know.
Hi again Ashley,
I'm using Firefox 46.0.1 on a Win 7, 64-bit machine. It's still not displaying here, but it is on other machines - bizarre!
Many thanks.
Russ
Thanks Russ for the update - if it's working on other machines it must be something with that particular set up - so hopefully you're able to figure it out for that one computer! Let us know if you need anything else.
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