Cannot display youtube video in web object

Dec 07, 2016

I'm trying to get a youtube video embedded into storyline and to play on the slide. I've exhausted the forums and haven't found anything relevant or that seems to speak directly to my problem.

I've attached a screenshot of what is happening after I publish. It seems to do this with any youtube video, and it doesn't matter what browser I use (with chrome, it just gives me a blank white area where the video should be).

Any tips for getting a youtube video to be embedded with no apparent restrictions on it?

7 Replies
Ali Goulet

Hey there Kevin,

So sorry this is happening! Just to verify, are you following these guidelines for adding a Youtube video?  If so, what environment are you publishing for and where are you uploading to test the published output? If you're testing it locally on your machine rather than in it's intended environment, then you could be encountering security restrictions from the computer, web browser, Flash Player, or network causing it to fail. To properly test your published content and share it with others, you'll want to upload it to the environment for which it was published

Ali Goulet

Hey Kevin- Thanks for sharing your file! You'll want to make sure to follow the instructions in Step 2 from the article I linked above for the URL of your Youtube video:

Type the following URL into the Address field. Replace video_id with the ID of your YouTube video.

Once I changed the URL in your slide 4.1 to that one with your video's id, the video played once uploaded to the web. It sounded like you wanted the video to play right in the slide too, so I'd also change that setting in the how do you want to display this web object section. Take a look at the screenshot below for reference:

Hope that helps! :)

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