Consistent problems with SWF's and Storyline

Jan 10, 2013

Is there a different way Storyline handles swfs vs Articulate?

I have a course with simple, small, and optimized captivate swfs. I've been able to use Articulate and other tools successfully to run (1 swf per page) several sequential pages with a swf on each page. In Storyline, the first one on the first page plays fine, but on 2 and, especially as you advance, the performance suffers greatly to the point where it may not even play the swf. If I run the swfs independent of STL they all peform without issue, but in STL, performance is sketchy.

How do sequential pages or swfs load in STL? Would it help to put a blank page in between each page with a swf on it with an auto advance trigger? That way the course is not trying to load the other page in advance?

Any ideas?

thank you,

1 Reply
Christine Hendrickson

Hi Paul!

First thing I would check is the location of the SWF files you're inserting and the location of the project files. Make sure they're all local. Working from any external sources (network drive, USB drive, etc.) may cause some playback issues and some other unruly behavior. 

Here's some additional information on working with local files that may explain why this can happen:

If you are experiencing unexpected issues using Articulate software, here are some tips for managing your files which can help prevent issues.

1.  Work on your local drive (your C: drive). Working on a network drive or a USB drive can cause erratic behavior, including file corruption, loss of audio, and other unexpected behavior. 

2. You should also make sure the directory path to your project files and your published output is less than 260 characters (for example C:\Articulate).

3.  Avoid using special characters, accents or symbols in your file names.

Additional information regarding "Naming Files, Paths, and Namespaces" in Windows operating systems can be found in the following Microsoft article.

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If you've confirmed the files are all local, are you able to post the .story file here for the project, so I can take a look at what's happening with the videos?

Thanks!

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