Hi. My storyline file is not previewing and publishing the right content. I have tried to republish it several times, but the edited work doesn't seem to appear. I have tried restarting and updating the program, but nothing worked.
I noticed you've also opened a support case and connected with my teammate Dexter. Smart move! It looks like Dexter shared some feedback that resolved your issue. So glad to see that!
For other users discovering this thread with a similar issue:
"It looks like the issue is due to the trigger to set the rectangle objects to Disabled when the timeline starts on the slide. What I did instead is set their initial state to disabled."
3 Replies
Hi Binal,
try clearing your cache. Are you previewing and publishing from your local drive or a network drive.
Some browsers are very insistent about using the cache instead of the file. Try viewing using an incognito or private window.
Hi Binal!
Sorry to hear that updated versions of your Storyline courses aren't publishing!
I see that you've been getting some help from the community! Clearing your browser's cache, and confirming you are working locally are great troubleshooting steps to start with!
I noticed you've also opened a support case and connected with my teammate Dexter. Smart move! It looks like Dexter shared some feedback that resolved your issue. So glad to see that!
For other users discovering this thread with a similar issue:
"It looks like the issue is due to the trigger to set the rectangle objects to Disabled when the timeline starts on the slide. What I did instead is set their initial state to disabled."