The most likely cause is that a content filter, proxy, or firewall is blocking your access to these assets. Does this problem occur only when connected to a corporate network? Could you ask your IT Department to make sure all of our required ports and endpoints are open for business?
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Good Morning, Cheryl.
The most likely cause is that a content filter, proxy, or firewall is blocking your access to these assets. Does this problem occur only when connected to a corporate network? Could you ask your IT Department to make sure all of our required ports and endpoints are open for business?
Let us know how it goes!
Thanks, Justin. There might have been some network changes last night. Thanks for the reminder!
Just started to see the same problem. Some searches work and others give the same error message. I am on a home network. Please Advise.
Hey Anjali,
I'm sorry that's happening, thanks for letting us know about it.
I'm having our Support Engineers reach out to you directly to investigate this further. Keep an eye out for support@articulate.com in your inbox!
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