I am running into a slight problem on one of my projects. I have some light boxes and a layer on the light boxes. I have audio on both. I also have made audio control buttons to stop and play the audio on both the main Lightbox and the layer. The problem I am having is the audio on both the Lightbox and the layer plays when I stop the audio on the Lightbox and then restart it. I am not sure what I can do to stop this from happening. Any assistance would be greatly appreciated.
Sounds like there's a trigger in your slide that's resuming the timeline of the audio files in both the lightbox and the slide layer.
Would you be willing to share a copy of your project file here or in private by opening a support case so we can take a look at how you are resuming the audio on your lightbox slide and its corresponding layers? We'll delete it as soon as we're done troubleshooting!
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HI Peter,
Thanks for reaching out!
Sounds like there's a trigger in your slide that's resuming the timeline of the audio files in both the lightbox and the slide layer.
Would you be willing to share a copy of your project file here or in private by opening a support case so we can take a look at how you are resuming the audio on your lightbox slide and its corresponding layers? We'll delete it as soon as we're done troubleshooting!