Corrupt Files / SL 360 Version Issue: New Issue with a Seemingly Old Problem
~3 months ago I created a demo module to show Storyline 360's capabilities to an internal team I am assisting. A few weeks ago my IT department refreshed my laptop (gave me a new one) and I had them do the local download for my 360 account on my new laptop just like they had done for my old laptop.
Now, when I try to open the Storyline file I mentioned above on my new laptop I get the "This project is invalid or corrupt. It may have been created in an older version of SL." error. The thing is, I still have my old laptop so I can login to my 360 account on the old laptop and the file opens just fine so I know it is not corrupted.
I tried doing the %appdata% fix and the temp file works fine on the old laptop, but not on the new laptop under the same account.
I need to get the file to the internal team so they can save time not having to recreate my wheel. Their developer gets the same error when they try to open the file with their 360 account.