Corrupted file

Dec 08, 2016

Is it possible to retrive an earlier version of a file if the latest edition was corrupted while saving.

When I open an earlier version I get that the file is being used by another process or not having security permission to access this resource....

 

3 Replies
Ashley Terwilliger-Pollard

Hi Mette,

There may be a version in your temp files. Here's how to check: 

1) Open this folder in Windows Explorer: %appdata%\Articulate\Storyline 

2) Scan the contents of this folder for a file that starts with the name of your project. If you find one, copy it to your desktop. If you find more than one, copy the latest version to your desktop. 

3) Change the file extension of the copy on your desktop from *.tmp to *.story. 

4) Double-click the file to open it in Storyline. 

File corruption is unpredictable, and there's no straightforward way to determine what causes it. Common causes are environmental (disk errors, power outages, improper shutdowns), viruses, failed Windows updates, and even file size (i.e., very large files have a higher risk of corrupting). Consider using the preventative measures described in this article to protect your project files.

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