Corrupted file - Older version of storyline

Apr 07, 2016

Tom Gillespie
By Tom Gillespie

I have been working in storyline two exclusively, but after working on a project in the morning, i opened it later to find this message:-

"This project is invalid or corrupt and cannot be opened. It may have been created in an earlier version of Storyline."

Is there there any reason for this sudden corruption? And is there anyway to open this file again?

I have a backup version but a fair amount of work had been done on it, and i would hate for this to happen on a larger project.

3 Replies
Ali Goulet
8 years ago04/07/16 at 10:01 pm (UTC)

Hi Tom,

I'm really sorry to hear about your Storyline project file. I've reviewed it, and it does appear to be corrupt. However, there may still be a working version of your project in your temp files. Here's how to check:
 
1) Open this folder in Windows Explorer: %appdata%\Articulate\Storyline
 
2) Scan the contents of this folder for a file that starts with the name of your project. If you find one, copy it to your desktop. If you find more than one, copy the latest version to your desktop.
 
3) Change the file extension of the copy on your desktop from *.tmp to *.story.
 
4) Double-click the file to open it in Storyline.
 
File corruption is unpredictable, and there's no straightforward way to determine what causes it. Common causes are environmental (disk errors, power outages, improper shutdowns), viruses, failed Windows updates, and even file size (i.e., very large files have a higher risk of corrupting). You may want to consider using the preventative measures described in this article to protect your project files.

 

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