Course Assets Won't completely download

May 29, 2018

I am often not able to view all available assets when searching for photos, icons or illustrations.  I will see about three to five rows, and then the rest are not visible.  I have a team license with a large organization.

I would appreciate why this continues to happen for me. 

Thank you!


2 Replies
Ashley Terwilliger-Pollard

Hi Terra,

Is this happening only for you, or your colleagues as well? I'd take a look at sharing the info here with your IT Team to enable those network endpoints and ports as a starting point.

If you're still running into trouble let me know, and I can help you get started on a Support case to work with our team directly in figuring this out.

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