Course Completion not Showing
Mar 04, 2021
By
Donna Berry
Hi there,
I am having issues with course completion not working. The course I have created should issue a badge in Moodle when it is completed, but this is not happening. I have played around with a lot of different Moodle settings, but nothing has worked and I am not very familiar with Scorm Cloud, but I have uploaded it there and the completion also fails to register - so I think it is a Storyline issue.
I have set course completion to be based on a trigger, and have the complete course trigger attached to an object at the end of the course.
Thanks for your help,
Donna
4 Replies
Hi Donna!
Thank you for sharing the SCORM cloud invitation! After taking the course, I see that it appeared as failed and incomplete. How are you tracking completion? Where is the complete course trigger in the course?
If you'd like us to take a look at the .story file to see what might be causing the snag, you can use this secure upload link. Our team will take a look and reply with our findings.
Hi Lauren, the completion trigger is on the button that takes you to the lab tour.
I will upload the course to that link, thank you.
Hello Donna!
I see that my teammate, Ronaziel, stepped in to help and found it was just the placement of a trigger that needed to be changed! I'm so glad it was a quick fix.
Ronaziel is still available in your support case if you have additional questions!
Thanks Lauren. Yes a very easy fix! I will try to remember to check my trigger positions next time!