I've recently used Storyline 360 for the first time, moving from Storyline 2. One of the key features i wanted to try was the Course Completion trigger, however, it doesn't appear as a selectable option.
When i try to add a Course Completion trigger to a timeline start for a slide, I'm not presented with that option.
Attached is my project file. I'm assuming that it is something that might be resolved by updating our version (currently v3.7.12674.0), but I'm having trouble having our IT area do this.
4 Replies
Hi Julian,
I'm afraid you need to get upgraded. Per the version history, https://articulate.com/support/article/Articulate-Storyline-360-Version-History, you are running a version of SL360 that is over 2 years old, and the course completion trigger was added in February 2018.
Hello Julian!
First, thank you for sharing your file!
I'm sorry you're running into this snag. Here's what adding that trigger looks like:
Can you describe what it looks like on your end?
It looks like the issue is a version one. A strong worded email to IT later, and i should be updated to the latest version today.
Thanks for the help
Hi, Julian. Thanks for keeping us in the loop!
Updating Storyline 360 should do the trick, but we'll be right here if you and your team have any further questions!
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