Course gets freeze when user clicks PDF in Articulate 360

Hi,

I have created a course using aticulate 360. There is one PDF button on one screen. When I click on it, PDF opens in new window as required. But after that, the course doesn't go ahead on clicking the Next button, It gets freeze. This is happening only in Chrome browser. I have the updated chrome at my end. The course works fine in IE 11. Can you please help me with this?

Regards,

Sayali S. 

1 Reply
Crystal Horn

Hi there, Sayali.  Thanks for sharing those details.  I don't see a similar reported issue with this behavior.  Where is the PDF hosted?

With your permission, I'd like to take a look at your project file to investigate what's happening. You can share it publicly here, or send it to me privately by uploading it here.  I'll delete it when I'm done troubleshooting.