Course is not working on I-Pad Air

Jul 27, 2016

Course is not working on I-Pad with iOS version 9 and above, however we have an i-Pad with iOS version 8.4 and 7.3. Course is running easily on that i-Pads. Kindly provide the solution.  

4 Replies
Leslie McKerchie

Hi Abhishek!

You may find that slide content is missing when you view Articulate Storyline 2 HTML5 output on iOS 9 iPads and iPhones. We added support for iOS 9 in Update 7 for Storyline 2. See this article for details on how to update your Storyline software and your published courses.

The update link within that article will take you to the latest update, which is now Update 10. You can read about all the details here.

Leslie McKerchie

I apologize Abhishek. Yes, we have a similar solution listed for courses in the Articulate Mobile Player as well. Did you check what update of Storyline 2 you are utilizing?

Apple made some changes to the way apps launch in iOS 9, so your Articulate Storyline 2 courses may not launch in the Articulate Mobile Player as you'd expect. We added support for iOS 9 in Update 7 for Storyline 2. See this article for details on how to update your Storyline software and your published courses.

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