Course not Loading to Rise from storyline

Apr 27, 2023

Hello, I'm having trouble with a course publishing from storyline to review for me to import into a rise course. When I click publish it goes through and says it's complete but storyline closes on it own and when I go to review the content its not the updated version I republished. 

1 Reply
Jose Tansengco

Hello Tanisha, 

Sorry to hear that you ran into this snag. 

I published your project on my end and it loaded just fine when I embedded it in a Rise 360 course. Here's the link to the course so you can test if it will load for you as well. 

Here are a few troubleshooting steps that you can try to address the issue: 

If the issue persists, open a case with our support team here so we can take a closer look at what's happening.