Course not publishing

Aug 07, 2018

Hi, I have a course that for some reason I cannot preview or publish.  I've encountered this problem ever since I did the latest update to Storyline 360.  However, I am able to preview and publish other courses.

I have previous versions of the course, which I had previewed previously, but I am not able to do so now.  Please let me know how I can send the course privately.


1 Reply
Katie Riggio

Hi, Marcela. Thanks for reaching out to the community, and I see you also opened a case for the same issue–brilliant move! 

I took a peek at your case with my teammate, Richard, and saw that you discovered one slide may be corrupt. Nice job on nailing down the culprit! While it's tough to identify why slides become corrupt, these best practices are recommended to avoid losing work.

If you run into any more issues with this project, please let us know! Here's where you can share it privately in your case with Richard.

This discussion is closed. You can start a new discussion or contact Articulate Support.