Course updated, but not seeing changes

Feb 08, 2022

I have a course which required an update. I made the changes, then tested in Review360, but didn't see the changes.

I saved as a SCORM and launched locally, didn't see the changes.

I tried another browser, and another computer (OS), didn't see the changes. Cleared cache and cookies on both, no difference.

I had someone else launch it for the first time ever on their computer, and the changes were present. So, there's clearly something wrong with me :)

Is there someplace on my computer (Mac) to clear out to truly get the new files?

1 Reply

Maria Costa-Stienstra
Staff

2 years ago02/10/22 at 3:40 pm (UTC)

Hi, Jake.

Thank you for reaching out!

Usually, I'd suggest clearing the cache on your browser if the changes are not being reflected on the published output. However, you mentioned that you tried with a different browser AND a different computer, so there's definitely something mysterious going on.

One suggestion I have is to save your project with a different name (and possibly a different folder) before publishing it.

Let me know if this works or if you'd like us to dig deeper into this through a support case.