Hi there, I have a course that was last revised in 2021 and it won't open, I keep getting the message "this project is invalid or corrupt and cannot be opened. It may have been created in an earlier version of Storyline".
We need to make revisions and would like access to this one rather than start from scratch again.
Hitting the same issue, and we have a large back catalogue of modules created in older versions of SL we need to be able to amend and add accessibility features included in updated modern player. Problem started 3 days ago.
I'm sorry to hear that you both are experiencing this error message and issue while working on your projects. Thank you for bringing this to our attention!
Jennifer, I see that you have created a support case and working with my colleague, Ronaziel! You are in great hands.
Jane, I have created a support case on your behalf. One of our talented support engineers will be reaching out to you shortly to help you troubleshoot this with you.
2 Replies
Hitting the same issue, and we have a large back catalogue of modules created in older versions of SL we need to be able to amend and add accessibility features included in updated modern player. Problem started 3 days ago.
JR
Hello Jennifer and Jane!
I'm sorry to hear that you both are experiencing this error message and issue while working on your projects. Thank you for bringing this to our attention!
Jennifer, I see that you have created a support case and working with my colleague, Ronaziel! You are in great hands.
Jane, I have created a support case on your behalf. One of our talented support engineers will be reaching out to you shortly to help you troubleshoot this with you.
Hope you both have a wonderful afternoon! ✨