Courses are not saving user's progress.
Jan 24, 2024
By
jason rector
Hello!
Recently, we have discovered an issue where courses are not properly saving the user's progress when they leave the course.
Our courses are built on Scorm 1.2, I've tried going through the debugger to identify what is potentially not saving but I'm having a hard time finding any indication. I'm able to see progress being saved in our database (ie the data that contains the "suspend_data" values), but is being overwritten as soon as a new session of the course is launched.
Any help would be appreciated. Thank you.
6 Replies
the limit in Scorm for the "suspend data" (-> resume)
every simple storyline slides needs 50 - 100 byte, more complex >250 byte
=> switch to Scorm 2004 3rd or 4th
=> on moodle you can activate 64000 byte for Scorm 1,2
It seems like switching to Scorm 2004 3rd gives quite a few errors and does not allow the content to play.
the storyline player cannot find the Scorm API of your LMS - which LMS are you using?
We are using a custom built lms. Our system was built to support scorm 1.2, which is why there's issues with scorm 2004.
Is the course marking complete when it fails? It could be going into review mode
if your lms not supporting scorm 2004, maybe you can do something similar to Moodle
https://community.articulate.com/discussions/articulate-storyline/resume-function-doesn-t-work#reply-843829
-> simply do not stick to the official standards